If your loss occurred within the last two days
If you have lost any property on a Metroline bus service, please contact the relevant garage for the route that you travelled on.
A list of garages can be found at the bottom of this page. If you don't know which garage to contact, simply search for your route using the Lost it? Find it! search box on the right.
Please note: In light of the current situation, we advise members of the public not to attend garages unless by appointment and to call only.
If you discover that your property was lost on a bus service that doesn't belong to Metroline, please contact London Travel Information on 0843 222 1234.
If your loss occurred more than two days ago:
If your property was lost more than two days ago, you will need to contact Transport for London's Lost Property Office via the following:
Telephone: 0343 222 1234 (charges may apply). E-mail: [email protected]
Post or Visit: 63-81 Pelham St, London SW7 2NJ (Pre-booked visits only)