Want to make a comment, complaint or give a commendation about our London Services? 

All comments regarding our services in London are handled by London Buses Customer Services, they can be contacted at:

London Buses Customer Services

Telephone: 0343 222 1234 (8am to 8pm Monday to Friday)
Email: [email protected]

TfL Customer Services
4th Floor,
14 Pier Walk,
London, SE10 0ES

Web contact: www.tfl.gov.uk/contact

Looking to contact Metroline's Head Office?

You can write to:

Metroline Head Office, 
ComfortDelGro House, 
3rd Floor, 
329 Edgware Road, 
Cricklewood, 
London, 
NW2 6JP

Contact Form

Media Enquiries