Want to make a comment, complaint or give a commendation about our London Services? 

All comments regarding our services in London are handled by London Buses Customer Services, they can be contacted at:

London Buses Customer Services

Telephone: 0343 222 1234 (8am to 8pm Monday to Friday)
Email: [email protected]

TfL Customer Services
4th Floor,
14 Pier Walk,
London, SE10 0ES

Web contact: www.tfl.gov.uk/contact

Comments about our Country Services? (Routes 84, 84A, 242 and PB1) 

If you have a comment or suggestion about one of our Country Route Services (Country Routes 84/84A, 242 and PB1) please contact our Potters Bar Garage

Potters Bar Garage
High Street,
Potters Bar,
01707 347700 

or email:[email protected]

Press office:

Please email all press enquiries to: [email protected]

Your enquiry will be logged and responded to as soon as possible.

Lost property: 

Please click the Lost Property tab in the main navigation.


For driving opportunities please contact the Recruitment Department on 0800 169 2929 or email [email protected], for other recruitment information, click on the 'Recruitment' tab at the top of this page.

Looking for a specific garage?

Click here to view our full list of garages.

Looking to contact Metroline's Head Office?

You can write to:

Metroline Head Office, 
ComfortDelGro House, 
3rd Floor, 
329 Edgware Road, 

Contact Form