Want to make a comment, complaint or give a commendation about our London Services? 

All comments regarding our services in London are handled by London Buses Customer Services, they can be contacted at:

London Buses Customer Services

Telephone: 0343 222 1234 (8am to 8pm Monday to Friday)
Email: [email protected]

TfL Customer Services
4th Floor,
14 Pier Walk,
London, SE10 0ES

Web contact: www.tfl.gov.uk/contact

Comments about our Country Services? (Routes 84, 305, 242 and PB1) 

If you have a comment or suggestion about one of our Country Route Services (Country Routes 84, 305, 242 and PB1) please contact our Potters Bar Garage

Potters Bar Garage
High Street,
Potters Bar,
01707 347700 

or email:[email protected]

Press office:

Please email all press enquiries to: [email protected]

Your enquiry will be logged and responded to as soon as possible.

Lost property: 

Please click the Lost Property tab in the main navigation.


For driving opportunities please contact the Recruitment Department on 0800 169 2929 or email [email protected], for other recruitment information, click on the 'Recruitment' tab at the top of this page.

Looking for a specific garage?

Click here to view our full list of garages.

Looking to contact Metroline's Head Office?

You can write to:

Metroline Head Office, 
ComfortDelGro House, 
3rd Floor, 
329 Edgware Road, 

Contact Form