Vocational Training Centre Manager (VTC Manager) – CFN069

Department: Business Support
Location: Birkenhead, Wirral
Closing Date: June 21, 2024

Job Summary

To lead and manage the operations and administration of the company’s Vocational Training Centres; ensuring high-quality training delivery, full compliance with requirements and standards, and effective use of centre resources. Promote and enhance the standards, reputation and business of the centre and foster a supportive learning environment for internal and external learners. Act as a reserve Tutor/Assessor (T/A) and leading Internal Verifier (IV).

Main responsibilities

  • Manage the day-to-day running of the training centre, advising candidates on our range of courses and ensuring training is delivered to high standards and in compliance with requirements.
  • Identify and explore different methods of attracting candidates to fill the training calendar and ensure that courses are fully booked, generating new leads and maintaining existing candidate relationships.
  • Create, develop and update internal and external training programmes and support materials.
  • Represent the centre at meetings, conferences and promotional events.
  • Cover training delivery and assessments, as required.
  • Ensure the consistency and quality of training and assessments through regular internal verification and quality assurance activities.

Essential criteria

  • Recognised assessing qualification (e.g. A1, CAVA, D32/D33, L&D9D, TAQA 3/4).
  • Either hold or are working towards a recognised internal quality assurance qualification (e.g. D34, L4 IQA, L&D11, V1).
  • Minimum of 3-years’ experience in vocational training, work-based training, further education or a related field.
  • Proven experience in program development and management.

Competencies & skills

  • Strong leadership and team management skills.
  • Be able to communicate and engage confidently, effectively and professionally.
  • Ability to prioritise, multi-task and co-ordinate workloads and work under pressure to meet deadlines.
  • Good time management skills
  • Ability to work unsupervised and under own initiative.
  • Knowledge of current trends and best practices in vocational training and education.
  • Proficiency in using computer applications and educational software, with a focus on Microsoft Word, Excel and PowerPoint.
  • Pro-active and highly resourceful, with a desire to create a positive experience for others.

Hours of work

Monday to Friday, 09:00 – 17:00



The Equality Act

CityFleet Networks is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.

How to apply

Please send a covering letter of application and CV to:

[email protected] or alternatively Jacqui Reed, HR Administrator, Metroline, ComfortDelGro House, 329 Edgware Road, London, NW2 6JP


Applications should include:

  • the reasons you are applying for the post
  • why you believe you are a suitable candidate
  • any relevant qualifications or experience