Vacancy Category: 
Line Manager: 
Group Technology Director
Vacancy Code: 
Various Metroline Locations
Closing Date: 
5th Jul '19

Job summary

A dynamic individual, who can demonstrate strong technical aptitude and a proven record of managing technical projects. Ideally you have worked in an environment related to personal ground transport preferably bus or coach transport.

Responsibility for overseeing the delivery of a variety of applications to meet business needs, leading the development of roadmaps for the applications architecture, including ‘sunrise’ and ‘sunset’ of obsolete applications and the refreshing or resetting of skillsets as appropriate.

Manage planning of internal resources for requirements gathering, data migration and operational migration to new systems

Be an active member of the IT Leadership Team, as one of a group of functional Heads reporting to the CTO and provide insight, expertise and support to this peer group to develop and implement ongoing IT Strategy for the company and enable IT Services to be an efficient, productive and successful resource.

Main Responsibilities



  • Project manage one or more software and infrastructure projects
  • Facilitate the definition of project scope, goals and deliverables
  • Lead the planning and implementation of IT projects using internal and external resources.
  • Running supplier selection process
  • Undertaking business analysis creating functional specifications
  • Managing software development and infrastructure changes with suppliers
  • Produce Projects documentation.
  • Work with external suppliers to manage project deliveries
  • Report and update project and business stakeholders
  • Manager Risk assessment, risk management and risk mitigation

Support management and organisation of operational support engineers

Essential Criteria

  • Significant Package implementation experience in the ERP space, particularly Oracle EBS, Knowledge of Finance and HR system implementation would be valuable.
  • Excellent understanding of MS Office, MS Project & Visio
  • Prince2 and project management principles
  • Excellent communication skills with:
  • Technical
  • non-technical
  • “C” level
  • Other levels of the organization.
  • Supplier management
  • Good team player with the ability to also work on own initiative
  • Prioritisation and organisation skills
  • Mentoring and Training experience
  • Delivering business process change

Competencies & Skills

  • Strong interpersonal skills, with ability to develop strong working relationships.
  • Excellent communication skills – both written and verbal
  • self-sufficient and self-motivation
  • Have an awareness of the functions, operations and technology employed within Metroline
  • Able to explain technical concepts and procedures to non-technical users.
  • Strengths in logical analysis, and an ability to think creatively to deliver solutions.
  • Skills in adapting, multi-tasking and troubleshooting.

Hours of work

38 hours per week, Monday to Friday



The Equality Act

Metroline is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.

How to apply

Please send a letter of application and CV to: Coral Johnson, Human Resources Department, ComfortDelGro House, 329 Edgware Road, Cricklewood, London, NW2 6JP, Alternatively, please e-mail [email protected]


Applications should include:

  • the reasons you are applying for the post;
  • why you believe you are a suitable candidate;
  • provide examples of how you meet the competencies & skills;
  • any relevant qualifications or experience.