Human Resources
Vacancy Category: 
Line Manager: 
HR Manager
Vacancy Code: 
Head Office (Cricklewood)
Closing Date: 
17th Nov '17

To provide HR support to all ComfortDelGro UK business units

Main Responsibilities



  • Provide advice to all UK business units as required on issues such as attendance, capability issues, disciplinaries, flexible working etc.;
  • Undertake meetings such as investigations, grievances as required;
  • Provide cover for HR Manager at meetings and/or during periods of annual leave;
  • Assist HR Manager with complex employee relations cases/queries;
  • Assist company solicitor and work closely with HR Administrator with ECRs/ET claims;
  • Manage key relationships within the business, working closely with managers as well as building strong working relationships with the Trade Unions;
  • Prepare monthly HR Report;
  • Develop and co-ordinate Company policies and procedures, working with both Senior Managers and the Trade Unions;
  • Keep up to date with employment law to ensure that any advice given is accurate and relevant;
  • Undertake ad hoc projects as required;
  • Develop suite of standard letters and any other HR related document to ensure they are fit for purpose and in line with Company policies and procedures;
  • Co-ordinate performance management system ensuring annual and six monthly reviews are undertaken;
  • Take responsibility for own continuous personal development.



The above list is not exhaustive

Essential Criteria

  • Demonstrable experience of providing HR advice to various levels of management across the spectrum of HR issues including absence, disciplinaries, grievances etc.;
  • CIPD Level 7 or working towards;
  • Discreet when managing confidential matters;
  • Excellent administrative skills including good working knowledge of Microsoft Word and Excel;
  • Ability to adapt to changing environments;
  • Able to effectively manage a demanding workload and multiple priorities;
  • Flexible with regards to working extra hours as and when required;
  • Experience of working within the transport industry (desirable);


Competencies & Skills

  • Excellent written and spoken English with the ability to communicate clearly and at all levels;
  • Excellent attention for detail;
  • Ability to operate as a team player;
  • Ability to work well under pressure;
  • Excellent interpersonal and organisational skills;
  • Must be proactive, methodical and results orientated;
  • Ability to take accurate minutes of meetings;
  • Highly organised, motivated and able to prioritise workload;
  • Ability to manage own workload effectively and work to strict deadlines;
  • Process driven and able to deliver results in a high volume;
  • Ability to use initiative and identify solutions when a problem or difficult situation arises;
  • Ability to collate and interpret statistical data.

Hours of work

38 hours per week, Monday to Friday



How to apply

Please send a covering letter of application and CV to: Harjit Sahota, Human Resources, ComfortDelGro House, 329 Edgware Road, Cricklewood, NW2 6JP. Alternatively, please e-mail [email protected]


Applications should include:

  • the reasons you are applying for the post
  • why you believe you are a suitable candidate
  • any relevant qualifications or experience