Finance & Operational Risk Department - UK & Ireland Bus & Coach
Vacancy Category: 
Line Manager: 
Group Finance & Business Development Director
Vacancy Code: 
Head Office - Cricklewood
Closing Date: 
31st Dec '20



The UK & Ireland Group of ComfortDelGro Corporation is an expanding Land Transport business with interests in Bus, Coach, Taxis and Rail with a combined Turnover of over £500m per annum. The Division is growing through a mix of organic and acquisition and currently comprises of 11 operating businesses in London, Cardiff, Glasgow, Liverpool, Aberdeen and Ireland. The Bus & Coach Division delivers the bulk of this revenue from 7 business units.


ComfortDelGro Corporation with a Head Office in Singapore is one of the World’s Largest Land Transport businesses with operations in 7 countries, covering 42,000 vehicles and 21,000 employees. As a listed entity and a constituent of the Strait Times 30 largest entities on the Singapore Stock Market it follows a Corporate Governance structure that includes a Group Internal Audit team.


Due to a period of growth and change within the UK & Ireland business unit the size and complexity of the division merits a full time Senior Manager to be responsible for ongoing Internal Financial Control, Operational Systems Audit, and compliance within the business.


The role will report into the UK & Ireland Group Finance Director whilst producing reports to a newly constituted UK & Ireland Audit & Risk Committee


Job summary


The Financial & Operational Risk Executive is responsible to provide independent and objective assurance to the UK & Ireland Audit Committee on 3 main objectives:

  • Establish a systematic, disciplined approach to evaluate and improve the effectiveness of financial and operational control, risk management, and corporate governance;
  • Share best practices, business process reengineering, systems improvement and influence ethical behaviour on an organization wide basis;
  • Facilitate Management to achieve its business goals and excellence.


Main Responsibilities




The Financial & Operational Risk Executive’s main duties comprise 3 key aspects in delivering improvement and maintenance of Financial Management and Control across the Group:

  • Develop and executing audit programs covering financial and operational systems compliance. 
  • Make recommendations to the audit findings and work with management in producing a fully resourced plan of action and timelines to implement the changes.
  • Follow up on the recommendations to implementation, requiring different approaches depending on the circumstances and resources available at the Business Units:
  • Regular Reporting on progress of agreed mitigation action to the Audit Committee
  • Implementing or supporting the mitigation action at Business Unit level 
  • Mitigation recommendations and agreement of actions with Audit Committee


The audit focus consists of the following:



  • Financial audits on financial reporting process, assurance on revenue, key profit and loss and balance sheet items.
  • Revenue Assurance
  • Balance Sheet Reconciliations
  • Stock Management & Control
  • Credit Management Framework & Debtor Control
  • Payroll Controls
  • Adherence to Accounting Standards


  • Treasury Management & Governance
  • Bank Mandates, Authorisation & Payment Controls
  • Financial Authority Limits & Electronic Bank Payment System Administration
  • Cashflow Reporting & Control



  • Perform audit fieldwork at garages, workshops and branches to review the operational processes and systems. 
  • Operational Systems (Operations & Engineering)
  • Fuelling
  • Stock Management
  • Fleet Management
  • Allocation & Scheduling
  • Payroll
  • Interfaces of above into Financial Systems and Reporting
  • Insurance & Claims Management


  • Review and advise on operating procedures and process flowcharting to improve visibility of Standard Operating Procedures (SOPs) across the business units
  • Review of Management Structure & Controls advising on and ensuring mitigation action on risks including Single Point of Reliance and Separation of Duties

Operational Systems Audit & Compliance

  • Audits on operational system applications and their use within Business Units
  • Supporting duties include working closely with IT and Finance colleagues in the initial system applications planning, design, implementation, and advise on internal controls, IT security issues.
  • Facilitate in translating users and/or systems requirements into functional technical specifications, which could effectively interface among operational sub-systems and financial systems.
  • Ensure best practise and common usage across the Group Business Units

Compliance & Risk Management

  • Review systems, process and procedure are in line and comply with Group policies, recommend to modify where appropriate to cater for UK & Ireland operations.
  • Management of Enterprise Risk Management returns from all Business Units within the UK and Ireland for submission to Global Head Office on a regular basis.
  • Ensure compliance of GDPR, government regulations, safety and industry specific standards.

Career Development

  •  As part of one of the largest Global Land Transport businesses the Group can provide opportunities in business unit Line Management and Group roles for the right candidate


Essential Criteria


  • The qualifications and experience recommended for the proposed role:
  • Minimum of a Degree level education plus further professional qualifications (CPA, CISA, CIA, ACA, ACCA or equivalent) preferable.
  • Financial Audit experience is essential (Internal or External Audit)
  • Operational System Audit experience is desirable
  • Direct Transport Industry experience desirable
  • Wider Risk Management exposure and interest is essential
  • Minimum of 5 years in similar roles.


Competencies & Skills 

  • Self- motivated, having determination and confidence 
  • Meticulous attention to detail
  • Excellent problem-solving skills
  • A keen interest in the financial system
  • Solid data analysis, interpretation and evaluation abilities
  • Ability to work deadlines, under pressure
  • Ability to work on your own initiative and as part of a team
  • Operational systems audit experience
  • Excellent Interpersonal skills, including good presentation and report writing skills
  • Theoretical and practical awareness of business risk and control frameworks and CIA professional standards
  • Excellent written and spoken English with the ability to communicate clearly at all levels


Hours of work

38 hours per week, Monday to Friday

The Equality Act

Metroline is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.



How to apply

Please email a covering letter of application and CV to

Irene Yesufu, Human Resources Advisor, [email protected]


Applications should include:

  • the reasons you are applying for the post
  • why you believe you are a suitable candidate
  • any relevant qualifications or experience