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Main Responsibilities
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- To assist the Garage Management and Supervisory staff in providing an efficient service;
- To promote a high level of employee relations through good working practices and to create effective working patterns to ensure the smooth running of the garage output;
- To ensure full compliance with standard garage procedures through regular monitoring and audits. To produce audit reports and liaise with appropriate managers on the results;
- To receive and deal with public complaints and Police enquiries, ensuring they are dealt with in accordance with company policy and legal requirements;
- Open, distribute and where appropriate, deal with all garage mail and correspondence, both internal and external;
- Record and maintain details/records of all garage incidents/accidents, including input into IRIS system;
- Document any lost property received and prepare for dispatch;
- Ensure all administration records pertaining to staff, and any equipment and property issued to them, are maintained and updated;
- Compile garage lost mileage returns and audit in accordance with contract compliance;
- To carry out period end returns as required, compile payroll information for garage staff using various systems. Complete, distribute and ensure return of all external off charges by specified deadlines;
- Compile minutes of meetings and distribute;
- To monitor and reorder stocks of stationery, ticket rolls and any other item required to ensure continued efficient operation of the output.
The duties listed above are not exhaustive.
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Essential Criteria
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- Previous experience within an administrative role is an advantage;
- Skilled in the use of IT systems, including Excel, Word, Email and Oracle;
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Competencies & Skills
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- Ability to manage own workload effectively and work to deadlines;
- Excellent interpersonal skills;
- Attention to detail;
- Ability to take accurate minutes at meetings;
- Able to use own initiative when dealing with issues and escalate where necessary;
- An understanding/appreciation of the service requirements and the management of day to day operational issues;
- Excellent oral and written communication skills.
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Hours of work
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38 hours per week, Monday to Friday
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Salary
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Competitive
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How to apply
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Please send a covering letter of application and CV to:
Samantha Smith, HR Advisor, Human Resources, ComfortDelGro House, 329 Edgware Road, Cricklewood, NW2 6JP. Alternatively, please e-mail [email protected]
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Applications
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Applications should include:
- the reasons you are applying for the post
- why you believe you are a suitable candidate
- any relevant qualifications or experience
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