Data Support Analyst (Maternity cover only)

Job summary

To provide administrative support to the CCTV/Transport Safety team. To co-ordinate and administer the retrieval and storage of CCTV images in a timely manner. The successful candidate will play a key role in managing and maintaining all aspects of CCTV equipment and the associated data protection processes required.

Main Responsibilities

• Provide administrative support to the CCTV Team
• Ability to work safely at all times, arrange for the retrieval of hard drives/CCTV images from buses;
• Download CCTV footage and store on NAS device and where appropriate make CD/DVD copies;
• Ensure all hard drive retrieval and image downloads are recorded as appropriate;
• Act at all times with honesty & Integrity when liaising with Metroline claims dept, Police, TfL, third parties and Transport Safety Managers responding to requests for CCTV footage;
• Comply with all data protection legislation;
• Report all faults of CCTV equipment to the manufacturer, recording such faults and follow up ensuring repairs are carried out;
• Liaise with manufacturer ensuring that up to date technology is used.

The duties listed above are not exhaustive.

Essential Criteria

• Previous experience within an administrative role is an advantage;
• Skilled in the use of IT systems, including Excel, Word and Outlook.

Competencies & Skills

• Excellent written and spoken English with the ability to communicate clearly and at all levels;
• Excellent attention for detail;
• Ability to operate as a team player;
• Must have a good working knowledge of Metrolines working area, routes and Garages;
• Ability to work efficiently under pressure;
• Computer literate
• Sound administrative and organisational skills;
• Must be flexible and able to work unsupervised;
• Highly committed, results focussed and able to prioritise workload;
• Ability to use initiative and identify solutions when a problem or difficult situation arises;
• Discrete when managing confidential matters;
• Ability to collate and interpret statistical data.
• Committed to the Metroline Core Values

Hours of work

38 hours per week, Monday to Friday

The Equality Act

Metroline is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.

Salary

Competitive

How to apply

Please send a covering letter of application and CV to:

Coral Johnson, HR Administrator, Human Resources, ComfortDelGro House, 329 Edgware Road, Cricklewood, NW2 6JP.  Alternatively, please e-mail [email protected]

Applications

Applications should include:

• the reasons you are applying for the post
• why you believe you are a suitable candidate
• any relevant qualifications or experience