Claims Department
Vacancy Category: 
Line Manager: 
Senior Claims Handler
Vacancy Code: 
Head Office, Cricklewood
Closing Date: 
28th Dec '18


Job summary

This is a demanding role within the Claims department where on a ‘day to day’ basis you will be entering accident details into our insurance database and supporting the day to day administration required in the department

Main Responsibilities



  • To work in a pro-active, effective manner to minimise financial exposure to the Company;
  • To accurately record accident data into our insurance system;
  • To be able to verbally communicate effectively at all levels;



The duties listed above are not exhaustive


Essential Criteria for application

  • Skilled in the use of IT systems, including Excel, Word and Outlook;
  • Flexible approach to working hours.

Competencies & Skills

  • Excellent written and spoken English with the ability to communicate clearly and at all levels;
  • Excellent attention for detail;
  • Excellent interpersonal and organisational skills;
  • Highly organised, motivated and able to prioritise workload;
  • Ability to manage own workload effectively and work to strict deadlines;
  • Ability to collate and interpret statistical data.

Hours of work

38 hours per week, Monday to Friday



The Equality Act

Metroline is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.

How to apply

Please send a covering letter of application and CV to:

Coral Johnson, HR Administrator, Human Resources, ComfortDelGro House, 329 Edgware Road, Cricklewood, NW2 6JP.  Alternatively, please e-mail [email protected] 


Applications should include:

  • the reasons you are applying for the post
  • why you believe you are a suitable candidate
  • any relevant qualifications or experience