Our Country routes run in close proximity to the M1, M25 and A1(M) motorways. Incidents (collisons and the like) occur from time to time on these motorways causing traffic to slow down or stop. When this occurs, much of the traffic diverts onto local roads which have much less capacity than the motorway, slowing these roads to a crawl. Such events can have a severe impact on our routes, as the resulting delays can often be 30 minutes or more, for which it is not possible for us to provide in our normal schedule.
Our staff do their best to deal with these situations and try to return the service to the timetable as quickly as possible but there is little that can be done while traffic is not moving. We will let our customers know by Twitter whenever possible when such instances occur and what effect they are having and we can only ask for your patience in circumstances which are beyond our control.
We are not currently aware of any other planned roadworks or closures affecting our Country routes. Please check our Twitter feed @MetrolineH for updates on unexpected events or incidents. You can also check roadworks throughout Hertfordshire by clicking here.
We apologise for any inconvenience caused as a result of the impact on our services.