It's been an extremely busy year for Hello London training with the campaign now having reached the halfway point. This means that across the whole of London 12.500 bus drivers, which include 2515 Metroline drivers, have already taken part in the two day training which is an amazing achievement for all concerned.
Congratulations to Metroline’s Engineering Director Mr. Ian Foster who was elected to the General Council of the Institute of Road Transport Engineers (IRTE) in April.
The IRTE is one of the most respected names in the field of UK transport and is recognised as the impartial voice of the industry. As an independent body, the IRTE provides accreditation as well as support and guidance to transport engineers and technicians and believes in promoting best practice and safety whilst increasing the overall standard of vehicle repair.
Holloway driver Tracey Palmer’s dedication and commitment to older and disabled passengers has earned her a nomination for the prestigious Accessibility Champion Award at this year’s 2017 London Bus Awards.
“I aim to treat all of my passengers as though they are family,” says Route 214 driver Ahmed Serhani who was recently nominated by Metroline for the London Bus Award of ‘Outstanding Customer Service.’ Ahmed loves his role as a London bus driver and must be one of the capital’s most commended drivers, receiving 9 so far in 2017, over 20 in 2016, 17 in 2015 and 15 in 2014.
Following a very successful RNIB (Royal National Institute of Blind People) Swap with me event at Cricklewood, a second event was arranged for one of London’s biggest and busiest garages, Holloway.
The Metroline Service Awards is a special event held in February at the Hilton, London Wembley and is an opportunity to recognise excellence and honour our outstanding and dedicated colleagues.
Metroline proudly launched the world’s first zero emission, all electric double decker on Route 98 between Willesden and Holborn.
Metroline was awarded the title of “Bus Operator of the Year 2016” at the prestigious London Transport Awards held in March this year at the Lancaster Hotel.
Metroline has become the first London bus operator to sign up to the RNIB's (Royal National Institute of Blind People) accessibility charter.
‘Hello London’ Reaches Halfway Point as 12500 Bus Drivers Complete Customer Experience Training. Jun 07, 2017
Ian Foster Elected to the General Council of the Institute of Road Transport Engineers. May 24, 2017
Empowering older and disabled passengers: Tracey Palmer nominated for London Bus Award. May 11, 2017